"We have been actively involved with Six Sigma Canada Inc. for eight months, following an introduction by International at an early six sigma benchmarking session. Already, we consider our relationship with Six Sigma Canada Inc. a true partnership. Rick, Cliff and their strong supporting staff of Master Black Belts, have provided a source of constant guidance and leadership for our Black Belts and Green Belts, and in a very short period have established a trusting relationship with our Champions. Six Sigma Canada Inc. has lead us through project completions that have resulted in significant cost savings, cost avoidances, as well as strong revenue growth in certain areas. Six Sigma has taught us the importance of fact based decision making, the pitfalls of managing by averages, and the significance of reducing variation. The momentum from our successes is propelling us toward the goal of making six sigma simply "the way we work". Six Sigma Canada Inc. has positioned themselves as a leader in their industry and we're glad we have them on our team!"
Asst. Vice President Quality Management
Norfolk Southern Corp.